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SURFSLUT San Diego
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Refund policy

All print sales are final.

Each SurfSlut print is made to order specifically for you. Because of the custom nature of our fine art prints, we do not accept returns, exchanges, or cancellations once an order has entered production.

Damaged or Incorrect Orders

We take care to ensure every print arrives in excellent condition. If your order arrives damaged, defective, or incorrect, please contact us within 48hrs of delivery.

Include your order number, a description of the issue, and clear photographs of the print and its original packaging.

If the issue is confirmed to be a production error or shipping damage, we will arrange a replacement at no additional cost. If a replacement is unavailable, we will issue a refund.

Print Colors & Variations

Please note that colors, contrast, and tones may vary slightly between your screen and the final printed artwork due to differences in monitor settings and the fine art printing process.

These natural variations are not considered defects and do not qualify for returns or refunds.

Lost or Missing Packages

If your order appears lost in transit or is marked as delivered but cannot be located, please contact us so we can assist with investigating the shipment.

Limited Run Prints

Prints are released in limited runs, and availability is not guaranteed once a collection sells out. If a replacement cannot be produced due to edition limitations, a refund will be issued for an eligible damaged or defective order.

Questions?

For questions or concerns about your order, please reach out through our website's contact form. We're happy to help resolve any issues with your artwork.